Refund Policy

Effective Date: May 25, 2025

Thank you for choosing IPTVPH.store. We are committed to providing high-quality IPTV services. Please read our refund policy carefully before making any purchase.

1. No Refunds on Digital Products

All IPTV subscriptions sold on iptvph.store are digital products. Once your account is activated and service is delivered, all sales are final. We do not offer refunds for:

  • Change of mind after activation

  • Incompatibility with your device (please check compatibility before purchase)

  • User misconfiguration or network/internet issues not related to our service

  • Channel changes or updates from the source provider

2. Free Trial Available

We offer a free trial to allow users to test the service quality and compatibility before subscribing. Please take advantage of this offer to ensure IPTVPH meets your expectations.

3. Exceptions – Refunds Before Activation

A refund may be issued only if:

  • You cancel your order before your subscription or account is activated

  • You were charged but did not receive your IPTV login credentials within 24 hours and no support resolution was provided

In such cases, please contact us at support@iptvph.store with your payment proof and order details.

4. Service Guarantee

If you experience technical issues, we encourage you to contact our support team first. We are available daily via email or WhatsApp to troubleshoot and resolve any problems quickly.

5. Chargebacks & Fraud Protection

Initiating a false chargeback after service delivery is considered fraud. We will take legal action and permanently block access to our services for users who abuse the payment system.

6. Contact Us

If you have any questions about this refund policy, please reach out to us:

📧 Email: support@iptvph.store
📱 WhatsApp: Support available daily (PH Time)

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